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Frequently Asked Questions
This section contains almost everything you need to know about Radiant Health
What services does Radiant Health provide?
We offer general practice, specialist consultations, diagnostic imaging, health screenings, telemedicine, chronic disease management, vaccinations, wellness clinics, and mental health support.
How do I book an appointment?
Appointments can be scheduled online through our portal or by contacting any of our clinics directly. Immediate slots are available for urgent care and follow-ups.
Are specialist consultations available?
Yes, experienced specialists across multiple fields—including cardiology, endocrinology, and orthopedics—are available for in-depth consultations and ongoing care.
What services does Radiant Health provide?
Most Radiant Health clinics are equipped with advanced diagnostic imaging facilities, including X-ray, ultrasound, and CT scanning for precise assessments.
Is diagnostic imaging offered at all locations?
Telemedicine consultations are available for both new and returning patients, allowing secure medical advice and follow-ups from the comfort of home.
Do you provide telemedicine services?
Health screenings are tailored to individual risk profiles and age groups, focusing on early detection for common conditions such as diabetes, heart disease, and cancer.
What health screening packages are available?
A wide range of vaccinations for children, adults, and travelers is available. Appointments for routine immunizations and booster shots can be booked easily.
Can I get vaccinated at Radiant Health?
Personalized care plans, regular monitoring, medication adjustments, and lifestyle counseling are offered for chronic conditions like diabetes, asthma, and hypertension.
How does Radiant Health support chronic disease management?
Confidential counseling and mental wellness services are provided, including stress, anxiety, and depression assessments to support emotional and psychological health.
Is mental health support available?
Confidential counseling and mental wellness services are provided, including stress, anxiety, and depression assessments to support emotional and psychological health.
What makes Radiant Health different from other providers?
Radiant Health focuses on patient-centered care, data-driven solutions, and innovative service delivery across eight clinics, delivering value through professional expertise and collaboration.
Are your labs accredited?
We partner with accredited laboratories ensuring accurate and timely results.
How soon can I get test results?
Typical lab and imaging results are available within 24-72 hours, depending on the test.
What insurance plans do you accept?
Radiant Health accepts most major private insurance plans such as AIA, Prudential and Great Eastern. We also accept government initiatives like Skim Perubatan MADANI. Contact us for specific coverage details.
Are walk-in patients accepted?
Walk-ins are welcome but appointments are recommended for timely service.
Can I transfer my medical records to Radiant Health?
Yes, we facilitate seamless transfer of records with your consent.
What makes Radiant Health different from other providers?
Radiant Health focuses on patient-centered care, data-driven solutions, and innovative service delivery across eight clinics, delivering value through professional expertise and collaboration.
How do I prepare for a health screening?
Preparation varies by screening type; our staff will provide clear instructions.
What telemedicine platforms do you use?
We use secure, user-friendly platforms compatible with mobile and desktop devices.
How do I access chronic care support remotely?
Follow-up virtual visits and remote monitoring tools are part of our chronic care model.
What languages are spoken at your clinics?
Our staff speak Malay, English, Mandarin, and Tamil for patient convenience.
How do I reschedule or cancel an appointment?
Online portals and phone calls allow easy appointment management.
Can I consult more than one specialist?
Yes, multidisciplinary care involves coordinated consultations across specialties.
Chat with our team
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Chat with our team
Can’t find the answer you’re looking for? Please chat to our friendly team.